Sharing your mobile credit with friends and family is a useful feature, and Etisalat makes it easy to do. Whether your friend has run out of credit or you want to send a small gift, the process is simple and instant. Here’s a detailed guide on how to do it.

The Main Method: Using a USSD Code

The fastest and most common way to transfer balance is by using a special service code directly from your phone’s dialer. This method works for all Etisalat prepaid customers.

1. Open Your Phone’s Dialer: Go to the screen where you normally make calls.
2. Enter the Code: Type in the following command in this specific format: *100*<Mobile Number>*<Amount>#
3. Replace the Placeholders:
   • Replace <Mobile Number> with the 10-digit Etisalat number you want to send credit to (e.g., 0501234567).
   • Replace <Amount> with the amount in AED you wish to send (e.g., 5, 10, 20).
4. Press Call: Once you’ve entered the command, press the call button.
5. Confirm the Transfer: You will receive a pop-up message asking you to confirm the transaction. Reply with 1 to confirm or 2 to cancel.

After you confirm, the balance will be transferred instantly, and both you and the recipient will receive an SMS notification confirming the transaction.

Important Rules and Fees

Before you transfer, keep these key points in mind to avoid any surprises:

• Service Fee: A transaction fee of 5.25% (including 5% VAT) is deducted from your own balance for every successful transfer. For example, if you send AED 10, a fee of AED 0.525 will be charged, so a total of AED 10.525 will be deducted from your account.
• Who Can Use It: This service is available for all Etisalat prepaid (Wasel) customers. Postpaid customers cannot send credit but can receive it.
• Transfer Limits: There is a limit on how much you can send. You can make up to 20 transfers per day, with a maximum total amount of AED 150 per day. The maximum amount per single transaction is also AED 150.

Frequently Asked Questions (FAQ)

Q: Can I transfer my balance to a non-Etisalat number? A: No, this service is only for transferring credit between Etisalat numbers within the UAE.

Q: Can I transfer data balance? A: No, this service is only for transferring mobile credit (talktime/money), not your data (MB/GB) allowance.

Q: What should I do if the transfer fails or I send it to the wrong number? A: It’s very important to double-check the mobile number before confirming the transfer, as transactions are instant and generally cannot be reversed. If you face a technical issue, you should contact Etisalat customer service by dialing 101.