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Managing your money is simple when you know how to check your balance anytime. First Abu Dhabi Bank (FAB) offers several options to fit every customer’s lifestyle. Some people prefer using mobile apps, others like visiting an ATM, and many employees rely on prepaid salary cards such as Ratibi. Whether you are at home, at work, or traveling abroad, FAB provides a method that suits you. Below you will find all the available ways explained with short introductions and clear steps to follow.

Method 1. FAB Mobile App

The FAB Mobile app is the quickest and most convenient way to keep track of your accounts and cards. It allows you to Check FAB Balance instantly, view recent transactions, transfer money, and even receive alerts whenever money is credited or debited. It is ideal for customers who use smartphones regularly and prefer managing finances on the go.

Steps:

1. Open your phone store and download the FAB Mobile app.
2. Launch the app and select Register if you are new, or Sign in if you already have an account.
3. If registering, scan your Emirates ID, complete the verification selfie, and create a secure mobile PIN.
4. Enable fingerprint or Face ID login if your phone supports it.
5. Once signed in, view your balances directly on the dashboard.
6. Tap an account to see transaction history or a card to check outstanding balance and available credit.
7. To keep a record, use the statements section to download or email statements.
8. Turn on push notifications for instant alerts about account activity.

Method 2. Internet Banking Website

FAB Internet banking is perfect if you prefer using a larger screen such as a laptop or desktop computer. It provides detailed information about accounts and cards, as well as access to downloadable statements. This method is useful for those who manage finances at home or the office and want to keep track of long term records.

Steps:

1. Open a secure browser and go to the FAB personal online banking login page.
2. Enter your username and password, or click Register if you are new.
3. After sign in, select Accounts to view balances across all accounts.
4. Click on any account to see detailed transaction history and filter by date.
5. Select Cards to view card balances, available credit, and minimum due.
6. Save or print records by downloading statements from the documents section.

Method 3. Ratibi and Other Prepaid Salary Cards

Ratibi prepaid cards are widely used by employees in the UAE who receive salaries directly on these cards. FAB offers a dedicated online portal to check balances instantly without the need for mobile banking or internet banking registration. This is the most straightforward option for salary card holders.

Steps:

1. Take your PPC FAB prepaid card.
2. Open the official prepaid card balance enquiry page in your browser.
3. Enter the last four digits of your card number.
4. Enter the Card ID printed on your card.
5. Complete the simple verification and press submit.
6. Your current balance will appear instantly.
7. If you get an error, double check the digits and Card ID before trying again.

Method 4. ATM Balance Inquiry

ATMs are the traditional and reliable way to check your balance if you do not have internet access. FAB has ATMs across the UAE that allow you to view or print your balance. This option is ideal for those who feel more comfortable with in person banking services.

Steps:

1. Visit the nearest FAB ATM.
2. Insert your debit or prepaid card into the machine.
3. Enter your PIN securely.
4. Choose Balance Inquiry from the menu.
5. View your available balance on the screen.
6. Select Print if you need a slip for your records.

Method 5. Phone Banking

Phone banking is the best choice when you want human assistance or cannot access digital options. By calling the FAB contact centre, you can hear your balance, confirm transactions, and get guidance from trained staff. This method is useful when you are traveling or facing technical issues with other services.

Steps:

1. Call the FAB customer service number for UAE or the international number if you are abroad.
2. Follow the automated menu to reach the account balance option.
3. If you prefer, request to speak with an agent.
4. Provide your account or card details for verification.
5. Ask for your balance and any additional transaction details.

Method 6. SMS Banking

For customers who have activated SMS services on their accounts, balance checking through SMS offers a quick and simple solution without the need for internet. It is helpful when you are in areas with weak connectivity or using a basic phone. However, this service may not be available for all account types.

Steps:

1. Ensure your mobile number is registered with FAB.
2. From your registered number, send the balance request in the required format to the official bank shortcode.
3. Wait for the reply message showing your balance.
4. If no reply comes, use another method such as the app, ATM, or phone banking.

Quick Troubleshooting

1. If the mobile app does not accept your selfie during registration, move to a well lit area and try again.
2. If internet banking refuses your login, reset your password using the Forgot option.
3. If the prepaid card page shows no record found, check that you entered the last four digits and Card ID correctly.
4. If you enter the wrong PIN twice at an ATM, stop and call the bank before the card gets blocked.

FAQs

Where do I find my Card ID?

It is printed on the front of your prepaid or Ratibi card and must be typed exactly as shown.

Can I check my balance when abroad?

Yes, you can use the mobile app, internet banking, or call the international support number.

What is the difference between available and current balance?

Available balance is what you can use right away. Current balance includes pending transactions.

Is it safe to use public wifi?

It is safer to use your own data connection or a trusted network. Keep biometric login enabled in the app.

What should I do if I see a suspicious charge?

Freeze or lock your card in the app or by calling support and then report the transaction immediately.

Conclusion

FAB provides multiple ways to check your balance depending on your preference and situation. The mobile app is the most versatile choice, while internet banking works best for downloading statements. Salary card holders can use the prepaid enquiry portal for instant updates. ATMs remain a trusted option without internet, and customer service is always available through phone banking. SMS can be useful for quick checks if your account supports it. By choosing the method that suits you best, you can always keep track of your finances with confidence.