In the UAE, Du is one of the most popular telecom service providers, offering a variety of mobile plans to meet users’ diverse needs. Whether you have a prepaid, postpaid, or business account, knowing how to check your Du balance is essential for managing your data, voice minutes, and credit efficiently.
This comprehensive guide will walk you through multiple ways to check your Du balance, including data balance, postpaid bills, prepaid credits, and more. By following these simple steps, you’ll always stay informed about your Du account.
How to Check Du Balance via USSD Codes
USSD codes are one of the quickest ways to check your Du balance. These codes allow users to access essential account information by simply dialing specific numbers. Here are the steps to check different balances on Du through USSD codes:
1. Balance Check for Du Prepaid To check your Du prepaid balance, simply dial *135# and follow the on-screen instructions. You’ll see a prompt displaying your remaining balance immediately.
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2. Balance Check for Du Postpaid Postpaid users can check their account balance by dialing *135# or by accessing their account through the Du app (explained later in this article).
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3. Check Du Internet/Data Balance If you need to know your remaining internet data, dial 1355#. This USSD code shows your current data usage, so you can track and manage your internet consumption effectively.
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By using these codes, Du users can easily stay on top of their balances without additional charges or hassle.
How to Check Du Balance Through SMS
Another convenient way to check your Du balance is by using SMS. This method is particularly useful when you’re out of data but need quick account updates.
1. Checking Du Prepaid Balance To check your prepaid balance, send BAL to 1355. Du will send you an SMS with your current balance.
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2. Checking Du Data Balance and Internet Usage For data balance information, type DATA and send it to 1355. You will receive a message detailing your current data usage and remaining balance.
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3. Checking Credit Balance If you need additional information on your credit balance or want to top up, type CREDIT and send it to 1355. This method is helpful for tracking available funds for international calls or additional data packages.
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The SMS method is straightforward, and since you receive a text, you can always refer back to it if needed.
How to Check Du Balance via the Du App
The Du mobile app offers a user-friendly interface that makes it easy to manage your account. Using the app, you can check various types of balances, view usage history, and even pay your bills.
Steps to Check Balance on the Du App:
- Download and open the Du App from the App Store (iOS) or Google Play Store (Android).
- Log in with your registered number or Du account credentials.
- Navigate to the Balance or My Account section to view your prepaid or postpaid balance.
In addition to basic balance details, the app provides detailed insights into data usage, call history, and any active data or voice plans. This makes it an excellent tool for managing your account on the go.
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How to Check Du Balance via Online Portal
Du’s online portal offers an alternative way to check your balance and manage your account. This method is especially convenient for users who prefer managing their accounts on a desktop or laptop.
Steps to Check Balance on Du Online Portal:
- Go to the Du official website and log in to your account.
- Once logged in, navigate to the My Account or Balance section.
- View your balance details, including credit, data usage, and account history.
Using the Du online portal, you can track your balance history, pay bills, and view data consumption. This method ensures you can keep tabs on your Du account whenever you’re connected online.
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How to Check Specific Balances and Additional Features
In addition to general balance checks, Du offers methods to check specific types of balances based on your plan or additional services:
1. Checking Social Data Balance For those on social data plans, check your remaining balance by dialing 1355# or using the Du app.
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2. Checking International Minutes Balance Dial 1355# or use the app to view your remaining international minutes if you have an international calling plan.
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3. Checking Rewards Balance Du’s rewards balance can also be checked through the app or by dialing 1355#.
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4. Checking Business Plan Balance Business plan users can view their balance by logging into the Du app or online portal.
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These additional features help users monitor specific plan benefits and avoid unexpected charges by keeping track of available rewards, data, and minutes.
Common Questions and Issues with Du Balance Checking
Some Du users may encounter issues or have specific queries about checking their balance. Here are answers to frequently asked questions:
1. How to Check Du Balance Without Credit? If you don’t have any balance left, you can still dial *135# to check your remaining credit or data. Additionally, you can use the Du app over Wi-Fi to check your balance and manage your account.
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2. How to Troubleshoot Balance Deductions Unexpected deductions can be confusing. To understand these, use the Du app or dial *135# to get a breakdown of recent charges.
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3. How to Check Balance for Call Minutes To monitor your remaining call minutes, dial *135# or access the Du app. This applies to prepaid users who have voice minutes included in their plan.
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By following these methods, you can resolve common balance-related issues and stay informed about your account.
Conclusion
Keeping track of your Du balance, whether it’s data, prepaid credit, or postpaid charges, is crucial for staying connected without interruptions. With methods like USSD codes, SMS, the Du app, and the online portal, you can check your balance anytime and anywhere.
Regularly monitoring your account helps avoid overages, maintain data availability, and fully utilize the perks of your Du plan. Make use of the various methods outlined in this guide and choose the one that best suits your needs.
Quick Links
- How to Check Du Balance by SMS
- How to Check Du Data Balance
- How to Check Du Postpaid Balance
- How to Check Du Rewards Balance
- Du App Download and Usage
- Visit Du Online Portal
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